MRI has developed a unique method of knowledge transfer among employees through its Knowledge Management Center (KMC). In this busy world of deadlines, MRI’s tries to keep all its employees updated about the latest knowledge about the industry, product, process and even about inter-personal skills such as time management and leadership. The KMC staff scans for the latest information on various relevant topics and scans all the information to its employees through emails so that the employees can update their knowledge base at their convenience. It also houses a small library with technical data, industry reports, journals, news magazines, training videos, etc. so that the employees can read and watch the material at their convenience. At MRI KMC is focused on employee knowledge enhancement and satisfaction. Some of the other KMC activities involve:
· Monthly Quiz program: Conducting a monthly quiz that questions the employees on different aspects of the company to test their knowledge and to motivate them for increasing their information about the company.
· Suggestion Scheme: MRI has a very innovate suggestion scheme, whereby every employee suggestion is rewarded and the implemented suggestions are further rewarded with larger sum of money depending on the benefit to the company. Hundreds of suggestions have already been implemented as a result of this scheme.
· Circulating Daily Slogan: It’s a sample caricature with sample quote to motivate the employees as they start their day. The topics include environmental and safety management, leadership, quality management, customer service, etc.
Distributing Presentations: The KMC distributes presentations and whitepapers to employees regarding technical subjects such as maintenance, logistics, production, new innovations, etc. This knowledge allows the employees to remain informed and updated with the latest advancements in the industry.
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